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Noticeboard

Recalls

Please note, recalls for all our patients with long term conditions have been adjusted to fall within your birthday month. This is to help you remember when to come in, and it will also assist our staff, as they will know at a glance if your review is nearly due.

Changes at Castle Health Centre

On 1st April 2015, there were 2 changes at Castle Health Centre.

Registered patients

The contract with NHS England for the registered list at Castle Health Centre was put out for procurement last year. A new provider has been awarded the contract, and from 1st April 2015, IntraHealth are responsible for providing health care services to the registered list at Castle Health Centre.

The surgery is open 8am - 8pm, 7 days per week, excluding Bank/Public holidays.

You do not need to do anything as you will continue to be registered with the practice. You will continue to be able to access services from the current practice premises at the Castle Health Centre.

To read a letter from NHS England and IntraHealth to the registered patients, please click here.

 

Non-registered patients

After 1st April 2015, Castle Health Centre will no longer be the urgent care centre for the area. Scarborough and Ryedale Clinical Commissioning Group have co-located the walk-in centre in A&E in Scarborough Hospital.

The service is open 24 hours a day, 7 days per week. You can self-present, or you can ring 111 to arrange access.

Patients not registered with Castle Health Centre will not be able to use the services at York Place after this date.

For more information on the urgent care centre, please click here.

  

Online Services

Why not register for our online services, this will allow you to:-

  • Book and cancel appointments with the doctor, treatment room nurse and in the bloods/ INR clinics
  • Order repeat prescriptions
  • View your summary care record

To register, please contact reception who will give you a user name and password, once you have these, you can log-in by clicking here.

 

Systmonline App

You can also access the above services on your smartphone - search your app store for the Systmonline app.

 

Friends & Family Test

From December 2014, it is a contractual requirement that all GP Practices undertake the NHS Friends & Family Test.  Information about this test can be found here on the NHS Choices website.  You can find this survey under the have your say section on the right of our website or alternatively click here to go directly to the survey.

(Site updated 27/04/2015)
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