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Please note, recalls for all our patients with long term conditions have been adjusted to fall within your birthday month. This is to help you remember when to come in, and it will also assist our staff, as they will know at a glance if your review is nearly due.

Changes at Castle Health Centre

From 1st April 2015, there will be 2 changes at Castle Health Centre.

Registered patients

The contract with NHS England for the registered list at Castle Health Centre was put out for procurement last year. A new provider has been awarded the contract, and from 1st April 2015, IntraHealth will be responsible for providing health care services to the registered list at Castle Health Centre.

From 1st April 2015, the surgery will open 8am - 8pm, 7 days per week, excluding Bank/Public holidays.

You do not need to do anything as you will continue to be registered with the practice. You will continue to be able to access services from the current practice premises at the Castle Health Centre.

To read a letter from NHS England and IntraHealth to the registered patients, please click here.


Non-registered patients

From 1st April 2015, Castle Health Centre will no longer be the urgent care centre for the area. Scarborough and Ryedale Clinical Commissioning Group have co-located the walk-in centre in A&E in Scarborough Hospital.

The service will be open 24 hours a day, 7 days per week. You can self-present, or you can ring 111 to arrange access.

Patients not registered with Castle Health Centre will not be able to use the services at the centre after this date.

For more information on the urgent care centre, please click here.


Until the 31st March 2015, services can be accessed as follows:

Castle Health Centre

3-4 York Place, Scarborough, YO11 2NP 

Nurse-led walk-in service available for registered and non-registered patients 9 am to 5 pm Monday - Sunday

          GP appointments available for registered patients      8 am - 6.30 pm Monday - Friday

Closed Bank Holidays

You can register with us or remain registered with your own doctor and use the nurse-led walk-in service for minor illness or minor injuries.

All our staff are dedicated to offering a friendly professional service.

Please have a look around our website and send us some feedback if you wish.  Your ideas can help us improve and further develop the content of this site.


Nurse-Led Walk-In Service

 Please see the document below which details what the service can and can't treat.

Nurse Led Service


Online Services for Registered Patients

If you're a registered patient with us, why not register for our online services, this will allow you to:-

  • Book and cancel appointments with the doctor, treatment room nurse and in the bloods/ INR clinics
  • Order repeat prescriptions

To register, please contact reception who will give you a user name and password, once you have these, you can log-in by clicking here.

Please note that appointments for other practitioners will still need booking via reception.


Systmonline App

You can also access the above services on your smartphone - search your app store for the Systmonline app.


Friends & Family Test

From December 2014, it is a contractual requirement that all GP Practices undertake the NHS Friends & Family Test.  Information about this test can be found here on the NHS Choices website.  You can find this survey under the have your say section on the right of our website or alternatively click here to go directly to the survey.

(Site updated 20/03/2015)
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